Matcha Tea Japan (DE-ÖKO-022)
- 100% ORGANIC MATCHA TEA - DUAL Matcha Tea is brought to you directly from the Uji & Kyoto Prefectures of Japan, where the culinary grade Matcha is grown completely organically. The aromatic & tart Matcha tea powder is perfect for creative refining of foods & beverages.
- FINEST SELECTION TENCHA TEA LEAVES - DUAL Matcha Tea Japan has been created using premium quality, hand-selected Tencha tea leaves, which have been ground in granite stone mills to a silky, fine powder, perfect for cooking & smoothies.
- VEGAN, ORGANIC & ALLERGEN-FREE - DUAL Matcha Tea Japan is 100% suitable for vegetarians and vegans, containing no traces of animal products. It is allergen-free, with zero traces of sugar, lactose or gluten. DUAL uses exclusively 100% natural ingredients in all products. All ingredients are harvested from premium quality natural sources and all products contain zero additives, synthetic ingredients, artificial colours or GMO ingredients.
- PREMIUM QUALITY & PURITY - DUAL Matcha Tea Japan is designed to be completely compatible with vegan & vegetarian lifestyle, completely avoiding the use of animal-based products, such as bovine gelatine. Harvested directly from nature, all ingredients are completely natural, organic & exclusively premium quality. DUAL Matcha Tea is delivered to you in fine powder form, for your convenience and culinary enjoyment.
- ISO STANDARD & RISK-FREE PURCHASING - DUAL, the brand that stands above all for trust, innovation and premium quality, strive to offer you only the healthiest and purest option. For this reason, DUAL Matcha Tea meets the ISO standards for quality and testing. Try it for FREE. If you are not satisfied with your purchase, please let us know. We will refund you in full according to the DUAL Satisfaction Guarantee.
RETURNS AND REFUNDS
Before you try to send back an order, you must contact our customer service team. Please provide us with your order number, the item you want to return and the reason for the return Upon receiving this information, we will send you a unique return number and all necessary information. Please pack the item safely and make sure that our return form has been packed. In the unlikely event that your item is lost along the way, you should keep proof of the return shipment. Proof of shipping costs nothing, but without it we will not be able to process your refund or replacement. If you claim a replacement but the product is no longer available, we will refund the original payment method used to purchase the item.
Once we’ve received your return package, it takes about 5 working days to complete your refund. As soon as your order is refunded, we’ll send you an email to let you know. If you do not receive a refund after 10 working days, please let us know and we’ll look into the problem. Will I also be refunded for shipping when returning an item? Our Satisfaction Guarantee Policy covers your expenses 100%, meaning we will refund you for both the price of the item and the shipping costs.
The delivery takes on average 2-5 days. The shipping costs are 5,90 euros