Welcome to our website! Dual Innovation and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

1. PRIVACY

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

 2. ELECTRONIC COMMUNICATIONS

When you visit dualinnovation.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

3. COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Dual Innovation or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of DUAL GmbH, with copyright authorship for this collection by Dual Innovation, and protected by international copyright laws.

4. TRADEMARKS

Dual Innovations trademarks and trade dress may not be used in connection with any product or service that is not DUAL GmbH, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits DUAL GmbH. All other trademarks not owned by dualinnovation.com or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by dualinnovation.com or its subsidiaries.

5. LICENSE AND SITE ACCESS

www.dualinnovation.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of DUAL GmbH. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of DUAL GmbH. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of dualinnovation.com and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing DUAL GmbH's name or trademarks without the express written consent of DUAL GmbH. Any unauthorized use terminates the permission or license granted by DUAL GmbH. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Dual Innovation so long as the link does not portray DUAL GmbH, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Dual Innovation logo or other proprietary graphic or trademark as part of the link without express written permission.

6. PRIVACY AND LEGAL AGE

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Dual Innovation and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

7. REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Dual Innovation reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Dual Innovation and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Dual Innovation and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Dual Innovation or its associates for all claims resulting from content you supply. Dual Innovation has the right but not the obligation to monitor and edit or remove any activity or content. Dual Innovation.com takes no responsibility and assumes no liability for any content posted by you or any third party.

8. RISK OF LOSS

All items purchased from Dual Innovation are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

9. PRODUCT INFORMATION

We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. Unless otherwise stated, sizes indicated are UK sizes. Please refer to the size guide for clarification.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

Prices are subject to change without notice. Prices are inclusive of VAT (where applicable).

Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.

We continually update our online store. From time to time our retail stores may run special local promotions (which may not be available on our web-site) or we may offer special discounts online that are not available in the retail stores. Some website promotions may not be available to customers in particular jurisdictions.

Topshop does not allow its cosmetic products to be tested on animals, either during the production process or in the finished state.

10. PURCHASE OF PRODUCTS

When you place an order on our website we shall email you an acknowledgement. Our acceptance of an order does not take place until dispatch of the order, at which point the purchase contract will be made and you will be charged.

Once you have checked out and your order has been confirmed you will not be able to make any changes to your order so please make sure that everything is correct before clicking the confirm button.

Any discounts triggered by the entry of a promotional code will not be applied until the order is accepted but will be detailed on the invoice.

We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

The product ordered being unavailable from stock

Our inability to obtain authorisation of payment

The identification of an error within the product information, including price or promotion

If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time.

We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.

Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations. If the item has been dispatched simply use the freepost returns label to return the goods to us for a full refund.

11. DISPUTES

Any dispute relating in any way to your visit to dualinnovation.com or to products you purchase through Dual Innovation shall be submitted to confidential arbitration in Germany, except that, to the extent you have in any manner violated or threatened to violate Dual Innovation intellectual property rights, dualinnovation.com may seek injunctive or other appropriate relief in any federal court in Germany and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the European Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

12. SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Dual Innovation. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

13. Exclusive distribution right for Amazon EU SARL and the market places of Amazon EU SARL

Only the DUAL GmbH is allowed to sell their products on AMAZON EU SARL platform (also known as "amazon") or the market places of Amazon EU SARL. It requires a written approval for selling the products of the DUAL GmbH on the Amazon EU SARL platform or Its market places.

14. Dual-Brand-Ambassador-Program

Pictures and/or videos which are created by a so called "DUAL AMBASSADOR" on which one or more product(s) of the DUAL GmbH can be seen can be used and changed by the DUAL GmbH for commercial and marketing purposes. This happens without any fees and is valid worldwide purpose. This may include the social media platforms, such as Instagram, Facebook or Twitter, but also the company page of the DUAL GmbH (www.dualinnovation.com) and/or other commercial material such as flyers.

15. QUESTIONS:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: hello@dualinnovation.com

 

If you have any further questions, please email us at hello@dualinnovation.com